Browsing Category
Consumer affairs
21 posts
What the law says about second-hand products
Professional sellers are not exempted from responsibility if product sold is 2nd-hand
Fighting collusive behaviour among companies
Authorities have various ways to combat cartels, one of the most serious of competition infringements
Refused a refund? What the law says on credit notes
Credit notes can solve cases involving a wrong purchase choice, not a faulty product
Setting the standard for green tourism in Malta
Why it makes business sense for Malta’s hospitality industry to seek EU ecolabel certification
Defective solar water heaters land company in hot water
Customer refers case to Consumer Claims Tribunal after units remained faulty despite repeated repairs during guarantee period
Shaping a sustainable future by 2030
A European ‘right to repair’ directive comes into force on July 31, 2026
Received the wrong gift? Legal rights vs store policies
Sellers are not legally obliged to exchange unwanted gifts
Private enforcement of competition law in EU
What recent case-law means for consumers and businesses
Digital fairness – protecting consumers online
The European Commission plans to propose a Digital Fairness Act in 2026 and to improve enforcement of existing rules
Rights and tips when shopping for gifts
Retailers are free to set their own policies and conditions for unwanted gift returns or exchanges