Browsing Category
Consumer affairs
7 posts
Defective solar water heaters land company in hot water
Customer refers case to Consumer Claims Tribunal after units remained faulty despite repeated repairs during guarantee period
Shaping a sustainable future by 2030
A European ‘right to repair’ directive comes into force on July 31, 2026
Received the wrong gift? Legal rights vs store policies
Sellers are not legally obliged to exchange unwanted gifts
Private enforcement of competition law in EU
What recent case-law means for consumers and businesses
Digital fairness – protecting consumers online
The European Commission plans to propose a Digital Fairness Act in 2026 and to improve enforcement of existing rules
Rights and tips when shopping for gifts
Retailers are free to set their own policies and conditions for unwanted gift returns or exchanges
Boosting EU consumer protection, market competition
The European Commission has adopted the 2030 Consumer Agenda, a comprehensive five-year strategy to guide EU consumer policy