MBA and Central Bank of Malta

MBA and Central Bank reinforce importance of public awareness in tackling digital financial scams

The Malta Bankers’ Association (MBA), in collaboration with the Central Bank of Malta, brought together members of the public and key stakeholders for Ħu Ħsieb Flusek 2026, placing a strong focus on how individuals can better protect themselves from increasingly sophisticated digital scams.

The event highlighted the growing prevalence of online fraud and the ways in which everyday financial activities, from online shopping to responding to messages and digital advertisements, can expose individuals to risk if proper precautions are not taken.

Setting the tone for the proceedings, the Chair of the Malta Bankers’ Association, Kenneth Farrugia, went directly to the heart of the situation, emphasising that: “Financial fraud is evolving at an increasingly rapid pace, marked by heightened sophistication and complexity. The banking sector remains resolute in its commitment to countering these threats through sustained collaboration with regulators, law enforcement agencies, and industry stakeholders.

“Nonetheless, the effectiveness of these efforts is intrinsically linked to customer awareness and vigilance. It is imperative to underscore that no bank will ever request personal credentials; an informed public remains the most critical line of defence.”

Through a series of practical interventions, participants were further guided on how to recognise common scam tactics, avoid fraudulent traps, and take immediate action if they suspect fraudulent activity.

The sessions also addressed how evolving digital tools and platforms are being exploited by fraudsters, reinforcing the importance of staying informed and vigilant.

In his closing remarks, prepared by the Deputy Governor of the Central Bank of Malta, Oliver Bonello, and delivered by Kirsten Ellul on his behalf, it was stated that the role of the Central Bank is to protect the foundations of the financial system and to protect trust in money and payments as a public good.

The Central Bank does this by looking at the system as a whole and by working closely with other institutions, each in its own role.

He also highlighted that the authorities should enhance trust in Malta’s financial system through more dialogue and greater dissemination of information on fraudulent schemes.

The event also shed light on how financial institutions, together with law enforcement authorities and support services, are continuing to work closely to strengthen safeguards and promote a safer financial environment for all.

Speakers included representatives from the Central Bank of Malta, the Malta Financial Services Authority (MFSA), the European Commission Representation in Malta, Bank of Valletta, MeDirect Bank, GEMMA, the Malta Police Force, the Victim Support Agency, the Office of the Arbiter for Financial Services, financial experts and the Malta Bankers’ Association.

Held as part of European Money Week 2026, Ħu Ħsieb Flusek forms part of the MBA’s ongoing efforts to promote financial literacy and encourage safer financial behaviour in an increasingly digital environment.

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